Terms & Conditions
Welcome to Lane47
These Terms & Conditions govern your use of the Lane47 website and your purchase of our jewellery.
By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.
01 OUR JEWELLERY
Lane47 is a jewellery label focused on distinctive, carefully selected pieces.
Each piece is chosen for its design, character, craftsmanship and individuality. Product descriptions, materials, images and other details are provided as accurately as possible.
As jewellery may be handcrafted or individually finished, minor variations in colour, texture, finish or detailing may occur. These natural variations are part of the character of the piece and are not necessarily considered defects.
02 PRODUCT INFORMATION
We make every effort to display our products, colours, dimensions and details accurately.
However, colours may appear slightly different depending on your screen or device.
Prices, product availability and product information may be updated at any time without prior notice.
03 ORDERS
When you place an order with Lane47, you are making an offer to purchase the selected product.
An order is considered confirmed once payment has been successfully received and an order confirmation has been issued.
We reserve the right to cancel or decline an order in exceptional circumstances, including incorrect pricing, inaccurate product information, payment issues or stock-related problems.
If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.
04 PAYMENT
All payments on Lane47 are processed through trusted third-party payment providers.
We accept the payment methods displayed at checkout.
Lane47 does not store your complete credit or debit card details.
For security reasons, we may require additional information to verify an order where necessary.
05 SHIPPING & DELIVERY
Orders are shipped to the address provided by the customer at checkout.
Please ensure that your shipping details, phone number and email address are accurate before completing your purchase.
Once an order has been dispatched, tracking information will be shared with you where applicable.
Delivery timelines may vary depending on the destination, courier service, weather, holidays and other circumstances beyond our control.
For complete information, please refer to our Shipping Policy.
06 RETURNS & EXCHANGES
Because jewellery is a personal and carefully handled product, returns and exchanges are subject to Lane47's applicable Return & Exchange Policy.
Please review the policy before placing your order.
Any product eligible for return or exchange must meet the conditions specified in our Return & Exchange Policy.
07 JEWELLERY CARE
Jewellery should be handled with care to preserve its finish and appearance.
We recommend keeping your jewellery away from perfumes, cosmetics, chemicals, excessive moisture and prolonged exposure to water.
When not being worn, store your jewellery safely in a dry place.
Normal wear, scratches, discolouration, oxidation or damage caused by improper handling or exposure to chemicals may not be considered manufacturing defects.
08 ACCURACY OF INFORMATION
While we make reasonable efforts to keep our website accurate and up to date, occasional errors may occur.
This may include errors relating to product descriptions, pricing, availability, promotions or other information.
Lane47 reserves the right to correct such errors and update information whenever necessary.
09 INTELLECTUAL PROPERTY
All content on the Lane47 website, including photographs, product imagery, videos, graphics, logos, text, designs and other creative material, belongs to Lane47 or its respective content providers.
This content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.
10 WEBSITE USE
You agree to use the Lane47 website only for lawful purposes.
You must not attempt to interfere with the operation or security of the website, misuse our content, or use the website in a way that may harm Lane47 or other users.
11 LIMITATION OF LIABILITY
Lane47 will make reasonable efforts to provide accurate product information and a reliable shopping experience.
However, we are not responsible for delays, interruptions or failures caused by circumstances beyond our reasonable control, including courier delays, technical issues, natural events or other third-party services.
12 CHANGES TO THESE TERMS
Lane47 may update these Terms & Conditions from time to time.
Any updated version will be published on this page with the revised date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms.
13 CONTACT US
If you have any questions regarding your order, our jewellery or these Terms & Conditions, we're here to help.
Email: lane47ambalal@gmail.com
WhatsApp: 8122563244
We aim to respond to customer enquiries within 24–48 hours, Monday through Saturday.
LANE47
Handcrafted jewellery, selected one piece at a time.
Last updated: September 2026